Open topic with table of contents

System Requirements

RCT system requirements:

• Browsers supported:
  • Internet Explorer 11 and Edge (Windows) Compatibility mode should not be enabled.
  • Chrome (Current version, Windows)
  • Firefox (Current version, Windows)
  • Safari (Current version, Windows)
• Browsers must have Javascript turned on.
• Browsers must have cookie support turned on.
• Browsers need to support the PDF viewer within the browser in order to view generated reports.
• Minimum screen resolution: 1024 x 768

Note: We realize that you may be using various operating systems and Internet browsers within your organization. Some of these Internet browsers not listed above may work. However, any browser not listed above has not been fully tested by CoreLogic.

How to enable Javascript in Internet Explorer:

1. In Internet Explorer select Internet Options from the Tools menu.
2. Click the Security tab.
3. Click Custom level… in Security level for this zone.
4. Scroll down to Scripting, near the bottom of the list.
5. Under Active scripting, choose Enable.
6. Click OK to leave Security Settings. Click OK to leave Internet Options.

How to enable cookie support in Internet Explorer:

1. Open Internet Explorer.
2. Click the Tools button, and then click Internet Options.
3. Click the Privacy tab, and then, under Settings, move the slider to Medium (check with your system administrator) and then click OK.

How to configure the PDF viewer in Adobe Acrobat:

1. Quit Internet Explorer.
2. Start Adobe Acrobat or Adobe Reader.
3. Choose Edit > Preferences in Acrobat or Reader.
4. Select Internet in the list on the left.
5. Check Display PDF in Browser and click OK.
6. Restart Internet Explorer.

Note: When using IE do not use Compatibility View. If you need to use Compatibility View for other websites, edit your settings in IE under Tools > Compatibility View Settings.

How to turn off Compatibility View in IE

If Internet Explorer is run in compatibility mode, then any of several functions may not work properly. Some of these functions work in some versions of IE while in Compatibility Mode, but not others.

• The "Create Valuation" button on the dashboard may be disabled which prohibits creating a new valuation.
• Material edits may not be saved. In other cases the materials cannot be edited.
• The panel which displays the Materials for the valuation may not appear.
• The layout of the web pages is visibly different. Some text areas are not aligned property and some icons may not be displayed.
• Various error messages may appear indicating one of several JavaScript errors.

Related Topics:

Technical Support

Help file last modified: 7/26/2018